Home/DueCare Hub/Submit information
What is safe to share

Share information safely. The hub will reject the rest at the boundary.

The hub accepts a small list of safe object types. Anything that could identify a worker, employer, or case is refused at the schema gate before storage. If you have a case to report, please use the verified hotlines listed in the relevant pack instead.

01 · What you may submit

Public, aggregate, anonymized.

All submissions go through curator review before they affect any pack, tool, or contact.

Allowed
  • Public-source URL update (law, advisory, embassy notice)
  • Anonymized pattern observation (e.g. fee_request trend)
  • Aggregate trend count for a corridor or week
  • Contact / hotline freshness update
  • Tool suggestion with input/output schema
  • Response ranking on a synthetic prompt
  • Knowledge-pack correction with citation
  • Synthetic demo example for the evaluation suite
  • Registered partner proposal (curator-reviewed)
Refused at the boundary
  • Raw worker chat or message text
  • Personal case narrative
  • Phone numbers, emails, social handles
  • Passport, visa, national ID, private case ID
  • Home addresses
  • Unredacted document images
  • Private accusations against a named person or employer
  • Anything resembling legal counsel sought or given
02 · What happens to a submission

PII check. Curator review. Maybe a pack diff.

Every submission is treated as untrusted text until the server-side PII detector clears it. Nothing is published automatically.

01

Schema check

Submission must match one of the allowed object types. Free text outside declared fields is dropped.

02

PII check

The server-side PII detector scans every text field. If it triggers, the submission is rejected with a reason; nothing is stored.

03

Quarantine if uncertain

Borderline submissions land in a quarantine queue, never the public store.

04

Curator review

A human curator reviews accepted submissions and decides what they become: pack diff, tool proposal, contact update, eval candidate.

05

Quality testing

If a submission becomes a pack diff, it runs through the regression suite before anything is published.

06

Receipt to submitter

The submitter receives a structured receipt with the review state. No identifying details about reviewers leave the hub.

03 · Channels

How to submit.

No accounts. Three channels: API for partners, email for everyone, web form for one-off submissions.

Channel 01

Partner API

Registered partners post structured objects to POST /api/hub/signals or POST /api/hub/opencrawl/updates. Reviewed by curators on the same queue as everything else.

Channel 02

Email

Reply to a newsletter question, or write to submissions@duecare-ai.com. Replies pass through the server-side PII detector before any human or model reads structured fields.

Channel 03

Web form

One-off submissions through a lightweight form with strict object types. No free-text catch-all field exists.